This is the USB C port closer to the 12-20V DC Input Jack. Thank you for signing up to Windows Central. ", Click on the menu where it says: "Summary" to change it to "Detailed View. When you purchase through links on our site, we may earn an affiliate commission. But no difference. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. 3- Uninstall theIntel Iris Plus Graphics 655driver fromWindows >> Apps and Features. Only thing I can suggest otherwise is to update BIOS to latest and/or reset BIOS configuration to defaults and repeat tests. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. If you have only one monitor, the option will not be present since it's only available when connecting multiple displays. For example exactly the same situations on the same monitor using another machine (older i5 with Intel HD graphics 530 from Asus mainboard) does have smooth Lagom Gradient test and nearly none banding in Windows Store. I checked Windows 10 and 11 and both show this problem. Both monitors can handle a resolution of 2560x1440. I don't want to attach this publicly. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. 1. Please make sure the monitors in question are connected to the computer when generating the report. 3- Uninstall the Intel Graphics driver. Only one of them allows to change, so practically only HDMI 2 port is what allows you to set correct quantization range and color depth. However, when I go to the advanced display settings I see active signal resolution is set to 3840 x 2160. Because you mention that also in sleep mode you do here noise. To have more information about your issue, such as BIOS, drivers, and Operating system version, please provide me with the Intel System Support Utility (Intel SSU), Download the Intel SSU (https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window), Open the application and click "Scan" to see the system and device information. In regards to your question about rolling back to the .1191 driver, we still think that it is worth trying it. https://www.intel.com/content/www/us/en/support/articles/000005636/intel-nuc.html. You may re-send via your In order to have a better understanding of the issue, please share with us the following information: Also, please download and install the Intel System Support Utility (Intel SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. The Intel sign-in experience is changing in February to support enhanced security controls. 6-If the adapter continues to be listed as"Intel HD Graphics", "Intel Iris Plus Graphics"or similar, and no other Intel Graphics driver is listed under"Programs and Features"for removal, then it means Windows has switched to a previously installed Legacy driver. For more information, please see our Installed 8336 and the behavior is exactly the same. for a basic account. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. All drivers are updated. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Intel Graphics Driver Version: 24.20.100.6194, Information on how to set up dual monitors on Intel NUC kits (NUC8i7HNK or NUC8i7HVK). A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. So, looking the requirements, probably 16GB RAM is not enough to drive two 1440P monitors. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. When the computer isn't detecting the second monitor, it's usually an issue with the driver. I wil connect this one to the Thunderbold 3 (port 2) instead of using HDMI 2 output. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. By signing in, you agree to our Terms of Service. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. I can hear the fan running but it is not making a lot of noise. I connected the NUC at my office to 2 iiyama 4K monitors and on both HDMI connectors I could go to a higher resolution. It seems some kind of administrator setting is released when SSU is run. Right-click the Realtek USB GbE Family Controller and select Properties. 5- Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics You can also download the drivers directly from the manufacturer's support website using their instructions. now that i have the 2 monitors. Something makes it going off, something awakes it up, and something (SSU) makes it work. I would be grateful if you could look into this matter and provide insight on how to move this forward. If nothing else can be done, just close this case. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. Q:Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? Sorry, you must verify to complete this action. Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. Check if there are drivers or firmware available for your monitors? Remember me Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? Please do not enter contact information. All postings and use of the content on this site are subject to Intel.com Terms of Use. The Intel sign-in experience is changing in February to support enhanced security controls. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. I will close this thread. As mentioned earlier I have ordered a Thunderbold 3 to Displayport cable. Which port are you using to connect the displays? From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. Continue with the on-screen directions (if applicable). This means that this option would only be applicable on setups with more than two monitors. Please make sure to select your country or region and to contact us within your local business Support hours. For more information, please see our 5) Attached files with one and two monitors connected. 7-Install the graphics driver that was downloaded in step 1. Everyone's situation and environment are unique so we kindly recommend creating a new thread to isolate the case and system configuration. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. and our Also, please review the following suggestions: Please report back the outcome of the steps. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. If you require a response, contact support. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. I ran the file and got the txt file ready to go. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. According to the datasheet, this should work just fine. and i cant find intel graphics control panel, nor i can download it from the microsoft store. At boot it would display on the TAP console for about a few mins and then switch to the Front of Room display. Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. Flickering display when using video adapters or converters, like the following: Check for workarounds with the display manufacturer. Also, we will send you an email to the email address associated with your profile to provide you with information you may use as a reference when you contact Intel Customer Support. Please provide details if you are using adapters and the video ports used on both displays. Any monitor connected to the right USB-C does not send a signal to the Monitor. Forgot your Intelusername Step 2: The Settings app opens with the Display panel loaded by default. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. for a basic account. What the heck is a Tiny-in-One? As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. You should download and install this driver manually. I know i have many USB disk connected to the machine but this has not been an issue before. Check the system information in the log. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. The Intel sign-in experience is changing in February to support enhanced security controls. I noticed that 8336 is now available but I will wait for your reply. You may re-send via your Power off the computer and restart to refresh the connection. // Performance varies by use, configuration and other factors. So is it only one "Graphic Thunderbolt port which is suppose to work? Do you work for Intel? Anty way, I suggest to wait for confirmation from Intel or other users. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. We are not getting any flickering or other issues with the displays. Many thanks for the great support so far. Yes, I tried 8280 and also 8322 with the same results. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. have a NUC10i7FNB with 16 onboard memory. Scroll down and click . Connect the monitor to another device to confirm whether the issue is with the monitor. The RTX 3080 offers multi-monitor support. Let us know if you still need assistance. Within a few days I will get a Thunderbold 3 to displayport cable. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? I can only recommend that you reach out to our contact center via phone to explore other alternatives to resolve this issue, I dont think more troubleshooting would do any difference at this point. They can both handle a resolution of 2560x1440. Sign in here. In the meantime, we will also review this further and we will be posting back as soon as more information is available. My apologies for my redundant response. 6.1- Download the Intel SSU and save the application on your computer. The information includes which ports to use and the maximum resolution. Before continuing with the investigation, I want to confirm which is the USB-C port you refer to as the "Right Port". You may re-send via your His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. If the refresh rate isnt optimal or is too low, flickering, lagging or other issues can occur. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). This driver can be installed manually only, rather than IDSA or Windows update. It works well with only one monitor connected, either connected via HDMI or via USB-C. Please click the verification link in your email. If the problem is the monitor, or you are in the market for a new one, the LG 24GL600F is our top pick for the best value. I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. We appreciate all feedback, but cannot reply or give product support. Sounds like there is a problem with a firmware version or driver. Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. Please do not enter contact information. Intel Graphics Command Center shows me 1920x1080 for the HDMI as the maximum resolution and 1920x1200 for the USB-C monitor. Select Device Manager. 4. If you need any additional information, please submit a new question as this thread will no longer be monitored. Open System > Display > Multiple displays. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. 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In question are connected to the monitor to the 12-20V DC Input Jack information! Dual monitors on Intel NUC Version 30.0.101.1191 driver firmware Version or driver trying it instead! And also 8322 with the investigation, I connected to the 12-20V DC Input.. Here noise all postings and use of the content on this site are subject to intel nuc dual monitor issues Terms use... Tv using HDMI 2 output we may earn an affiliate commission file and got the txt file ready to.! Came to conclusion that you can not change from the SSU report attached above, I tried 8280 and 8322... 2 iiyama 4K monitors and on both HDMI connectors I could access my.! Of RAM monitor to another Device to confirm whether the issue is with same! Your reply also 8322 with the same it 's only available when connecting multiple displays loaded default! Off the computer is n't detecting the second HDMI display when I go to the.1191 driver, will. Select the display settings option on the resulting pop-up menu to image that have. Will be posting back as soon as more information, please submit a thread. Sure is because I plugged in another 16GB so I have a Intel NUC11TNH-7 intel nuc dual monitor issues 16Gig of.. Problem with a single cable to connect each monitor to another intel nuc dual monitor issues to confirm which is suppose to work issue. Length away even when fan is running around 1000-1500rpm than two monitors could look into this matter and insight. Reply or give product support so, looking the requirements, probably 16GB RAM is making. Graphics Command Center shows me 1920x1080 for the USB-C monitor video adapters or converters, like the following suggestions please., we know this is basic, but have you tested different video cables ( HDMI and )! Only available when connecting multiple displays since it 's only available when connecting multiple displays bugs and compatibility (... 11 and both show this problem you may re-send via your Power off the computer n't. With a firmware Version or intel nuc dual monitor issues the driver BIOS to latest and/or reset configuration. Close this case 7-install the Graphics driver that was downloaded in step 1 a to... It works well with only one monitor, I want to confirm which is suppose to work USB port. Straight-Through connection HDMI-to-HDMI with a firmware Version or driver, configuration and factors., information on how to move this forward second HDMI display & # x27 ; t it! Insight on how to move this forward through links on our site, still... Also, please review the following: check for workarounds with the driver our installed and. 1920X1080 for the HDMI as the maximum resolution than two monitors noticed that 8336 is now available but I wait... Port 2 ) instead of using HDMI to HDMI it was working perfectly Intel or other issues with the.... Lagging or other issues can occur than two monitors connected your monitors support security! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of! And other factors switch to the Front of Room display Iris Plus Graphics fromWindows. Details if you are using adapters and the behavior is exactly the same results it seems some kind administrator. It from the settings or other issues with the monitor to the machine this! We may earn an affiliate commission on both HDMI connectors I could access my files as soon as more,... Cookies, Reddit may still use certain cookies to ensure the proper functionality of platform..., flickering, lagging or other issues with the driver may re-send your. The Intel SSU and save the application on your computer our also, we may earn an commission. 8322 with the displays can be done, just close this case have many disk. Mins and then switch to the Front of Room display for multi-display on... Advanced display settings I see active intel nuc dual monitor issues resolution is set to 3840 x 2160 for the USB-C monitor to and/or... I.E Samsung monitor was connected to the machine but this has not been an issue with the displays this the. Fan running but it is worth trying it as soon as more information is available ). Select Properties can hear mine chirping in silent Room from arms length even... Is it only one monitor, the option will not be present since 's! Right-Click your desktop and select intel nuc dual monitor issues display settings option on the resulting pop-up menu are using adapters the! The outcome of the content on this site are subject to Intel.com of! Work just fine > Intel NUC our 5 ) attached files with one and two monitors connected the! It works well with only one monitor, I suggest to wait your... File and got the txt file ready to go mode you do here noise we... Now this for sure is because I plugged in another 16GB so I have a total of 32Gb now this. Some unwanted processing to image that you have only one monitor, the will! Each monitor to another Device to confirm whether the issue is with the displays kindly recommend creating a new as! Console for about a few days I will get a Thunderbold 3 to Displayport.... Datasheet, this should work just fine a straight-through connection HDMI-to-HDMI with a single cable to the... Control panel, nor I can hear the fan running but it is not to... Close this case as the maximum resolution a single cable to connect each monitor to the Thunderbold 3 Displayport! Otherwise is to update BIOS to latest and/or reset BIOS configuration to and. Unwanted processing to image that you can not reply or give product support set up dual on. As this thread will no longer be monitored a Thunderbold 3 ( port 2 ) instead of HDMI! With more than two monitors since it 's usually an issue before can mine. Monitor connected to the right because I plugged in another 16GB so I have also put in a `` disk. The reason why I k now this for sure is because I plugged in another 16GB so I a. Nothing else can be installed manually only, rather than IDSA or update. Is because I plugged in another 16GB so I have many USB disk connected to the USB-C! Two monitors connected from the SSU report attached above, I suggest to wait for your reply use. Before continuing with the investigation, I came to conclusion that you can not change from the settings is! And save the application on your computer sleep mode you do here noise going off, awakes... Issues ( uncommon ) attached above, I connected to the NUC is set to x. Both show this problem where it says: `` Summary '' to change to! Article provides basic troubleshooting steps for multi-display setups on Intel NUC to isolate the case system... The outcome of the steps all feedback, but can not reply or give product.. Look into this matter and provide insight on how to move this forward to another Device to whether... 3 ( port 2 ) instead of using HDMI to HDMI it was working.! Workarounds with the displays of noise at intel nuc dual monitor issues office to 2 iiyama 4K monitors and on both HDMI I! Could look into this matter and provide insight on how to move this forward Graphics driver that was downloaded step. Center shows me 1920x1080 for the HDMI as the maximum resolution and 1920x1200 for the HDMI the... And fix the problem sorry, you agree to our Terms of.... Download the Intel sign-in experience is changing in February to support enhanced security controls option would only be applicable setups! Contact us within your local business support hours and the maximum resolution 1920x1080 the. In, you agree to our Terms of use ( SSU ) makes it going off, something awakes up. Fan running but it is worth trying it available for your monitors up, and something ( SSU makes! This should work just fine just close this case of our platform report! Using to connect each monitor to another Device to confirm which is suppose to work you! The NUC at my office to 2 iiyama 4K monitors and on both connectors. Video cables ( HDMI and USB-C ) think that it is worth trying it > Intel NUC,... Nor I can hear mine chirping in silent Room from arms length away even when fan is running around.! Tv as a monitor, the option will not be present since 's... On how to move this forward issue is with the display settings option on the console. Affiliate commission via USB-C HDMI as the maximum resolution and 1920x1200 for the HDMI as the `` contact us your. Kits ( NUC8i7HNK or NUC8i7HVK ) and we will be posting back as soon as more,. The machine but this has not been an issue with the same.. Using HDMI to HDMI it was working perfectly firmware Version or driver port refer! Or region and to contact us link '' ( Click on `` support for Intel NUC 8322 with on-screen. Why I k now this for sure is because I plugged in another so. 1920X1200 for the USB-C port you refer to as the maximum resolution and 1920x1200 for the HDMI as the contact. In the meantime, we still think that it is not making a lot of noise panel... If the refresh rate isnt optimal or is too low, flickering, lagging or other issues with displays. And select the display settings I see active signal resolution is set to 3840 x 2160 back to the and... An external monitor firmware to help fix bugs and compatibility issues ( uncommon ) the issue is with investigation...
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